Cookie Policy
Effective Date: April 2026
Last Updated: April 2026
1. What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and understand how you use Z10Q.
2. Types of Cookies We Use
Essential Cookies
Required for the Platform to function. Without these, you cannot:
- Log in to your account
- Access protected pages
- Use secure features
Cannot be disabled. These are necessary for security and functionality.
Performance Cookies
Help us understand how you use the Platform:
- Pages you visit and navigation patterns
- Time spent on pages
- Click and interaction data
- Error and performance data
We use analytics services to measure platform performance and user behavior.
Functional Cookies
Remember your preferences:
- Language selection
- Theme preference (light/dark)
- User settings
- Login information
Marketing Cookies
Track engagement with our services and may be used for:
- Product analytics and usage insights
- Advertising and retargeting purposes
- Email campaign effectiveness
- Personalization of content
3. Third-Party Services
We use various third-party services that may set cookies:
- Analytics providers for website usage analysis
- Error tracking services for platform stability
- Email delivery services for communications
- Authentication providers (OAuth, SSO)
- Payment processors for transactions
- Content delivery networks
These services have their own privacy policies. We are not responsible for their cookie practices.
4. How to Control Cookies
Browser Settings
Most browsers allow you to control cookies:
- Chrome: Settings → Privacy → Cookies
- Firefox: Preferences → Privacy → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Privacy → Cookies
Disabling Cookies
You can disable cookies, but this may:
- Break login functionality
- Prevent access to your account
- Reduce Platform functionality
- Require re-authentication on each visit
5. Do Not Track (DNT)
Some browsers have "Do Not Track" settings. We respect DNT signals where practical, though not all third-party services may honor them.
6. Cookie Retention
- Session cookies: Deleted when browser closes
- Persistent cookies: Retained for 1-2 years (unless cleared)
- Authentication cookies: Retained until logout
7. International Users
If you're in the EU/EEA, GDPR applies:
- We request consent before non-essential cookies
- You can withdraw consent anytime
- You have the right to data portability
8. Changes to This Policy
We may update this policy. Check back regularly for changes. Continued use indicates acceptance.
9. Contact
Questions about cookies? Contact: [email protected]
Last Updated: April 2026