Back to Home

KYC (Know Your Customer) & AML Compliance

Effective Date: April 2026
Last Updated: April 2026

1. Compliance Commitment

Z10Q is committed to maintaining a compliant platform by:

  • Preventing money laundering, terrorist financing, and financial crime
  • Complying with applicable laws and regulations in jurisdictions where we operate
  • Maintaining records of users, identities, and transaction information
  • Screening users against government sanctions and watchlists
  • Conducting appropriate due diligence based on risk assessment

2. Identity Verification (KYC)

To use Z10Q, we require:

Basic Information

  • Full legal name
  • Date of birth
  • Email address
  • Phone number
  • Permanent address

Document Verification

  • Government-issued ID (Passport, Aadhaar, PAN, Voter ID, Driver's License)
  • Proof of address (Utility bill, bank statement, rent agreement)
  • For high-value investors: Bank statements or wealth verification

Source of Funds

We may ask about:

  • Source of investment capital
  • Nature of your business/employment
  • Income level and net worth

3. Enhanced Due Diligence (EDD)

For high-value or high-risk investors, we conduct additional verification:

  • Large investment amounts
  • PEP (Politically Exposed Person) screening
  • Beneficial ownership verification for entities
  • Source of funds verification

4. Sanctions Screening

We screen users and their associated entities against applicable government sanctions and watchlists, including:

  • Government sanctions lists
  • International sanctions designations
  • Law enforcement watchlists
  • Financial crime watchlists

If a user matches a sanctions list, we will suspend their account and may file required regulatory reports.

5. Transaction Monitoring

We monitor for suspicious activity:

  • Unusual investment patterns
  • Rapid deposits/withdrawals
  • Transactions with sanctioned entities
  • Structuring to avoid reporting thresholds

6. Politically Exposed Persons (PEP)

If you are or are related to a PEP (government official, judiciary, military), we:

  • Conduct additional verification
  • Screen more frequently
  • May restrict certain activities

You must disclose PEP status if asked.

7. Beneficial Ownership

For entities (companies, partnerships, trusts), we identify:

  • Ultimate beneficial owners (25%+ ownership)
  • Authorized signatories
  • Business purpose and operations

8. Record Retention

We retain KYC documents and transaction records for:

  • Minimum 5 years after account closure
  • Longer if required by law
  • May be disclosed to authorities upon request

9. Reporting Obligations

We may be required to report to authorities:

  • Suspicious activity reports (SAR)
  • Currency transaction reports (CTR) - large deposits
  • Regulatory investigations or requests

We may not disclose that we filed a report.

10. Account Suspension

We may suspend or close your account if:

  • KYC information is false or incomplete
  • You match a sanctions list
  • Suspicious activity is detected
  • You're on a government watchlist
  • You refuse to provide required information
  • Regulatory authorities request it

11. Your Responsibilities

You agree to:

  • Provide accurate and complete information
  • Update information if circumstances change
  • Disclose PEP status if applicable
  • Not use another person's identity
  • Not engage in money laundering or terrorist financing
  • Cooperate with compliance investigations

12. Foreign Exchange Compliance

If you are a resident of a country with foreign exchange controls, your investments may be subject to regulatory restrictions and reporting requirements. These may include:

  • Foreign investment declaration and reporting requirements
  • Capital outflow limitations
  • Remittance restrictions and annual limits
  • Currency conversion requirements

Consult a tax and legal professional regarding applicable restrictions in your jurisdiction.

13. Tax Compliance

You are responsible for:

  • Reporting investment income to tax authorities
  • Filing capital gains tax returns
  • Maintaining detailed investment records
  • Complying with India's Schedule FA (foreign assets)

14. Changes to Policy

Z10Q may update this policy to comply with regulatory requirements. Changes take effect immediately upon posting.

15. Disputes & Appeals

If we restrict your account or require additional documentation:

  • We will notify you of the reason
  • You have 15 days to appeal
  • Appeal request should be sent to: [email protected]
  • We will review and respond within 30 days

16. Contact & Support

KYC and compliance questions: [email protected]

Last Updated: April 2026. Z10Q complies with applicable laws and regulations in jurisdictions where we operate.